Ops Communications & Planning Representative (P1-5416626-1)

Summary of Job Description:

The Operations Communications and Planning Representative supports Operations by partnering with cross‑functional teams to draft, review, revise and publish operational communications, maintain compliant and relevant content, and provide day‑to‑day administrative and planning support. This role also supports Operations planning, meetings, and events; contributes to operations and communications projects, and identifies opportunities to improve processes.

Job Responsibilities:

• Supports cross-functional departments in reviewing, revising, and publishing operational communications affecting store operations, including drafting communications as needed, and assists with managing intranet and document repository content to ensure compliance and relevance.
• Provides general administrative and organizational support, including but not limited to: timely response to general inquiries, updating org chart and org map, creating and maintaining distribution list, fulfilling BMGs, and tracking emergency closures.
• Provides either directly or in collaboration with team, administrative and logistical.
• Support for Operations functions, including, but not limited to: scheduling meetings, compiling agendas and presentations, providing meeting minutes and recaps, and supporting Operations events and calls. Provides support to general operational or communications planning for business initiatives, programs, campaigns and policies through appropriate communications channels.
• Contributes to Ops projects to ensure they are on time, on budget, and on spec, including improving ways of working within Ops Services and/or partnering with cross-functional teams on Operations-related projects. Identifies areas of improvement for communications and organizational processes.

How we reward you:

• Hybrid Work schedule
• 401K with company match
• Yearly bonus opportunity*
• Full medical, dental, and vision insurance *
• On-site fitness center, biometric screen, and flu shot clinic
• Discounts at Panda restaurants, theme parks, and gym memberships
• Paid time off starting at 15 days with 7 federal holidays*
• Continuous education assistance and scholarships*
• Income protection including Disability, Life and AD&D insurance*
• Bereavement leave*

*Benefits available for eligible permanent full time associates

Qualifications - External

Your background and experience: 

• Bachelor’s degree in Business, Communications or related field required
• Minimum three years of communications experience, preferably in a retail or hospitality environment
• Successful completion of initial and periodically required trainings.
• Obtaining a valid Food Handler's Card within 30 days of employment is a requirement of this position.

Pay Range: P2: $72,500- $101,500 per year

* Within the range, individual pay is determined using various factors, including work location and experience.

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Panda Strong since 1983:

Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,800 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it’s impacting our team or the communities we work in, we’re proud to be an organization that embraces family values.

You’re wanted here:

Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodation. The Americans with Disabilities Act (ADA) prohibits discrimination against qualified individuals on the basis of disability. Applicants are entitled to reasonable accommodations, absent undue hardship, to effectively participate in the application and hiring process, for example, sign language interpreters. If you believe you require an accommodation for the application or interview process or for the position for which you are applying, please reach out to TASupport@PandaRG.com.